Electronic mailboxes

Electronic mailbox serve as a secure repository of official electronic communications with the public authorities.

Establisment of electronic mailboxes is governed  by the Act No. 305/2013 Coll. on e-Government. Under this Act it is an electronic storage intended for storing electronic messages and notifications. 

Electronic mailboxes are located at the Central Government Portal at www.slovensko.sk and are established by The Government Office of the Slovak Republic for:

  • public authorities (bodies),
  • legal entities and registered branches of legal entities,
  • natural persons (citizens of Slovak Republic),
  • natural persons who are carrying out business activity (entrepreuners).

Electronic mailboxes for natural persons – citizens of Slovak Republic are set up automatically, once they reach the age of 18. Mailboxes of public authorities, legal entities and entrepreuners registered in Slovakia are established immediately after their formation. Upon request, the Government Office will also set up electronic mailboxes for foreign entities.

Activation of the electronic mailbox

In order to use the electronic mailbox for communication with public authorities and for delivery of official documents the mailbox must be „activated“. 

The activation enables the mailbox for electronic delivery from public authorities. Once the mailbox is activated, it is possible to deliver official decisions to the electronic mailboxes. A decision sent to the mailbox in an electronic form has the same legal consequences as a decision sent in a paper form.

The activation of electronic mailbox is not obligatory for slovak citizens and private individuals who carry out business activities (entrepreuners). They can activate their mailboxes on a voluntary basis.

However, the activation is obligatory for legal entities and registered branches of legal entities. The process of so-called “obligatory” activation of electronic mailboxes starts from 1st of August 2016 and will be done gradually over a transitional period expiring on 1st of January 2017.

For more information about electronic mailboxes and their activation visits www.slovensko.sk.

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